At Oldmarkt, we respect your privacy and are committed to handling your personal information responsibly. This Privacy & Cookie Policy explains what information we may collect when you use oldmarkt.com, why we use it, how we protect it and how cookies may be used on our website.

1. Who We Are

Oldmarkt is operated by:

RCNDORSE LTD
Company Number: 11413392
Unit 3
Threshelfords Business Park
Inworth Road
Feering
Colchester
CO5 9SE
United Kingdom

Email: info@oldmarkt.com

Telephone: +44 744 142 86 17

For the purposes of applicable data protection legislation, RCNDORSE LTD is responsible for the personal information processed through our website.

2. Information We May Collect

When you use our website or place an order, we may collect information such as:

Your name
Billing and delivery address
Email address
Telephone number
Order and transaction details
Information you provide when contacting customer support
Technical information relating to your use of our website

We only request information that is reasonably necessary for providing our services, processing orders and communicating with customers.

3. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange delivery or collection
Process returns, refunds and warranty enquiries
Respond to customer enquiries
Provide information relating to your orders
Maintain and improve our website and services
Detect and prevent fraudulent or unauthorised activity
Meet applicable legal and regulatory requirements

We do not use your personal information for purposes that are incompatible with the reasons for which it was collected.

4. Payment Information

Payments made through our website are processed using the relevant payment service provider. We may receive information necessary to confirm and manage your transaction, but payment card details are handled through the applicable secure payment processing system.

We do not need to retain complete payment card details in order to provide our services.

5. Sharing Your Information

Where necessary to provide our services, information may be shared with trusted service providers, such as:

Delivery and courier companies
Payment service providers
Website and technical service providers
Professional advisers or authorities where legally required

We only share information where there is a legitimate reason to do so and expect service providers handling personal information on our behalf to protect it appropriately.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no online service can guarantee complete security, and customers should take appropriate care when using the internet.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, dealing with returns and warranties, maintaining business records and meeting legal obligations.

8. Your Privacy Rights

Depending on the circumstances and applicable data protection law, you may have rights concerning your personal information, including the right to:

Request access to personal information we hold about you
Ask for inaccurate information to be corrected
Request deletion of information where applicable
Object to or request restriction of certain processing
Request transfer of certain information where applicable
Withdraw consent where processing is based on consent

If you would like to exercise a privacy right or ask a question about how we handle your information, please contact us at info@oldmarkt.com.

9. Cookies

Our website may use cookies and similar technologies to help the website operate properly and provide a better browsing experience.

Cookies are small text files that may be stored on your device when you visit a website.

Types of Cookies

We may use cookies for purposes such as:

Essential Cookies
These are necessary for certain website functions, including features that allow you to browse the website, use your shopping basket and complete an order.

Functional Cookies
These may remember certain preferences and settings to make your experience more convenient.

Analytics Cookies
Where used, these help us understand how visitors use our website, such as which pages are visited and how the website performs.

Marketing Cookies
Where applicable and subject to your choices, these may be used to help provide relevant advertising or measure the effectiveness of marketing activities.

10. Managing Cookies

You can control or restrict cookies through your browser settings. Depending on your browser and device, you can choose to block cookies, delete existing cookies or receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality of parts of our website, particularly features required for placing and managing orders.

11. Third-Party Services

Some features of our website may rely on third-party services, which may place or access their own cookies or process information in accordance with their own privacy policies.

Where applicable, we take reasonable steps to ensure that third-party services used through our website are handled appropriately.

12. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, legal requirements or the way we process information.

Any updated version will be made available on this page.

13. Contact Us

If you have any questions about this Privacy & Cookie Policy or how your personal information is handled, please contact:

RCNDORSE LTD
Company Number: 11413392
Unit 3
Threshelfords Business Park
Inworth Road
Feering
Colchester
CO5 9SE
United Kingdom

Email: info@oldmarkt.com

Telephone: +44 744 142 86 17

Opening Hours: Monday to Sunday, 09:00 AM – 08:00 PM